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Support

We're Here For You

Our company provides support and maintenance for all the projects developed by our
specialists.

Our phone line +91 11-39595756 is open Monday through Saturday from 11 AM to 11 PM.
If you find a problem after 11 PM, you can contact your project manager directly, or email us
at contact@bigdrop.io and your email will be answered at the earliest.

We guarantee quick response and professional assistance to your requests.
Our team is dedicated to work with you analysing your requirements, discovering problems,
and providing appropriate solutions.

We render two kinds of technical support:

First line support (you can get it through call, e-mail or instant messenger tools, for free)

  • bug and error fixes,
  • customer support and guidance,
  • porting our tools to new versions and platforms.

Second line support (is necessary in rare cases, and provided for an additional fee)

  • feature enhancements and function fine-tuning of your software,
  • customisation and configuration of your applications,
  • maintenance and upgarding of your application/website,
  • multi-level test and error/bug fixes.

Feel free to contact us if you have any pre-sale questions.

336, Udyog Vihar IV,
Gurgaon, Haryana
India.

contact@bigdrop.io
011-39595756

  • Big Drop is an App Works Company

Big Drop PVT LTD, CIN: U7499UP2016PTC086390

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